EMA is pleased to announce that parallel distribution notification forms in IRIS have been updated with pre-filled Customer account number. This information is populated by the system for the fee-incurring parallel distribution procedures in the first stages of the submission process after users have selected the organisation and the location (corresponding to the legal address) on behalf of which they are making the submission. 
 

As before, Customer account number must be provided in the section ‘Parallel Distributor Information’ of the submission form. 

  • If the location (LOC-ID) has a customer account number associated to it in Organisation Management System (OMS), it will appear in the field ‘Customer account number’ submission form.  

  • If the pre-populated customer account number is incorrect or it is missing, you are kindly requested to provide the correct account number and to request change of your organisation data in OMS by logging a Service Desk ticket.  

More information is available within the updated IRIS user guide for parallel distributors. 

For technical support, please log a ticket in Service Desk; for general enquiries, please send us a question or post a new thread in the IRIS Forum “General Discussion and Self-Help”.