Some time ago I experienced a rejection of information in relation to a marketing status bulk upload submission due to incorrect format.
Whilst the system seems to say that you can amend the submission and resubmit it, this does not actually appear possible.
Instead, it was necessary to start a completely new submission which went on to be accepted.
My question is this - the rejected submission remains 'my draft submissions' folder and whilst the user guide suggests that it can be deleted via the drop down arrow, in reality this is not the case as the option is not available.
The manual also states that any draft submission remaining untouched for 7 months will automatically be deleted, however this rejected submission has remained in the draft folder for a year. How can it be removed/deleted to avoid confusion moving forward?
