Posted Wed, 03 Aug 2022 15:21:14 GMT by Emna Clam RIM Manager
Even i have the role of IRIS manager, when i start my draft submission i dont have any organisation which displays. Is it normal?
Thank you 
Posted Sun, 14 Aug 2022 04:56:49 GMT by Juhi Chaudhari
I am in the same situation. Have you contacted EMA?
Posted Mon, 15 Aug 2022 08:41:30 GMT by Alice Troy
me too
Posted Mon, 15 Aug 2022 10:40:12 GMT by Ralf Zabiensky Dr.
me too
Posted Mon, 15 Aug 2022 12:06:31 GMT by Vineet Bajaj
me too
Posted Tue, 16 Aug 2022 09:10:25 GMT by Paolo Tomasi EMA
There has been a sync issue between IAM and IRIS that has caused the loss of the affiliation of some users to their organisation(s). We are aware of the issue and working on it. However, at least for two of you (Emna Clam and Vineet Bajaj) I do see an affiliation available in IRIS, can you please try again?
Posted Tue, 16 Aug 2022 09:52:54 GMT by Vineet Bajaj
Thanks Paolo, but i can only see one of my orgnization Pharmazz Inc not the second one Pharmazz EU Ltd.
Posted Tue, 16 Aug 2022 16:23:04 GMT by Paolo Tomasi EMA
Dear Vineet Bajaj, I can see in the system that for Pharmazz Europe Limited you have only the roles of Industry Coordinator and Industry Contributor, but not that of Industry Manager. The role of coordinator allows you to visualise submissions created by other users affiliated to the same organisation: for example, you should be able to see the draft submission EMA/SA/0000100668 already reated by your colleague in IRIS - please confirm if this is the case.

However, if you want to be able to create a new submission on behalf of an Organisation, you need to be affiliated to that Organisation with the role of Industry Manager, to be requested via the EMA Account Management system.

If the above comments do not help to solve your issue, please create a Servicedesk ticket.
Posted Wed, 17 Aug 2022 10:44:34 GMT by Vineet Bajaj
Hi Paolo, Thanks for your help. My issue is resolved.
Posted Wed, 17 Aug 2022 11:19:14 GMT by Jurgen van Turnhout Pharm.D.
Hi Paolo,

I have the same issue no organisation is mentioned, could you check?

Posted Wed, 17 Aug 2022 15:40:44 GMT by Jana Zehnulova RA and QA specialist
Hi Paolo,
I have the same problem. Please could you check it ?
Posted Wed, 17 Aug 2022 15:54:48 GMT by Juhi Chaudhari
Resolved after opening a ticket. Thank you team!
Posted Thu, 18 Aug 2022 15:33:13 GMT by Paolo Tomasi EMA
Please create a Servicedesk ticket for this type of access problems, as individual requests are necessary.

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