GMP Inspection in IRIS

After getting few GMP inspections submissions opened in IRIS, how shall we proceed if we have questions related to the inspection details ?
the IRIS guide says:  

("...If you have any questions related to the inspection case, please do not enter them in the general comments field but address them to the relevant EMA inspection co-ordinator by replying to the IRIS notification you received at the start of the process. When replying, please do not change the subject of the message to ensure the e-mail is correctly routed.").

However, we never got IRIS email related notifications. We just ""discovered" those inspections while going in IRIS.
 

Thank you for the question and apologies for the lack of notifications. One of my colleagues will e-mail you to discuss your questions and issues.
 

<br> <span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><span lang="EN-US" style="font-size:11.5pt"><span style="font-family:&quot;Segoe UI&quot;,sans-serif"><span style="color:#666666">According to the answers provided in the thread about “GMP inspections in Iris” which is now locked:</span></span></span></span></span><br> <span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><span lang="EN-US" style="font-size:11.5pt"><span style="font-family:&quot;Segoe UI&quot;,sans-serif"><span style="color:#666666">- In case of prolonged absence, the contact person can contact the Inspections Office for specific arrangements.</span></span></span></span></span><br> <span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><strong><span lang="EN-US" style="font-size:11.5pt"><span style="background:white"><span style="font-family:&quot;Segoe UI&quot;,sans-serif"><span style="color:#666666"><span style="font-weight:normal">- In the future, a feature to allow direct self-management of product contacts by Industry in IRIS should be developed and this requires the implementation of a Global Coordinator role. An "IRIS Industry Global Coordinator" will be able to manage every submission for the Organisation(s) he/she is affiliated to, with that role.&nbsp;</span></span></span></span></span></strong></span></span><br> <span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><span lang="EN-US" style="font-size:11.5pt"><span style="font-family:&quot;Segoe UI&quot;,sans-serif"><span style="color:#666666">As regards this 2 topics we have additional questions:</span></span></span></span></span> <ol> <li><span style="font-size:11pt"><span style="color:#666666"><span style="font-family:Calibri,sans-serif"><span lang="EN-US" style="font-size:11.5pt"><span style="font-family:&quot;Segoe UI&quot;,sans-serif">Could you provide us with the details of the Inspection Office to contact ?</span></span></span></span></span></li> <li><span style="font-size:11pt"><span style="color:#666666"><span style="line-height:150%"><span style="font-family:Calibri,sans-serif"><span lang="EN-US" style="font-size:11.5pt"><span style="line-height:150%"><span style="font-family:&quot;Segoe UI&quot;,sans-serif">Do you know when approximately the new role of "IRIS Industry Global Coordinator" will be implemented?</span></span></span></span></span></span></span></li> </ol> <span style="font-size:11pt"><span style="background:white"><span style="font-family:Calibri,sans-serif"><span lang="EN-US" style="font-size:11.5pt"><span style="font-family:&quot;Segoe UI&quot;,sans-serif"><span style="color:#666666">Thank you. </span></span></span></span></span></span><br> &nbsp;

Please see the answers below:

• please open a Service Desk ticket and provide as much details as possible.
• It is planned for Q2.

I hope this clarifies.