Zoom out for filters view in Safety Update

Problem: some users of the IRIS industry portal have reported an occasional problem in the 'Safety Update' submission type, for Parallel distribution entitlements: not all filtering boxes are visible. Due to this, users are unable to filter the Regulatory Entitlements as desired, on the ‘Select regulatory entitlements’ page.

Investigation of the problem has suggested that the issue is related to the resolution of the user's screen, when visualising that page.

Workaround: if you experience the problem above, we suggest to zoom-out (Press Ctrl and - on the keyboard) on that page. Alternatively, you could change the resolution of your screen manually to increase it, or connect your computer to a larger screen.

If you still face difficulties, please raise a Service Desk ticket.