As detailed in the IRIS Guide to Registration, Industry staff who wish to operate in IRIS on behalf of their organisation(s) need to request affiliation to their organisation's Industry IRIS User Admin, via the EMA Account Management system. Different systems ar EMA however have separate Industry User Admin for each system, which may create complication.

To address the issue, EMA has created a new "super user" role, the "External Organisation Administrator", which sits on top of the user hierarchy at each organisation. An "External Organisation Administrator" can nominate other Industry User Admins (including the IRIS User Admin) for that organisation, and will directly receive access requests when there is no specific Industry User Admin for a specific EMA system at the organisation.

The use of the new role is optional. For further information, please consult the "User Administrator Guide" in the EMA Account Management System.