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RE: Updated IRIS guide for applicants - Registering an i-SPOC
We have been trying to register a colleague nominated to represent my company as i-SPOC, but she has failed so far to register herself in the IRIS Manager role, even though one of our Administrators approved the request over two weeks ago. She has raised a request with the Service Desk last week but so far, there has no resolution. Given that the deadline for nominating i-SPOCS is only a few days away, and that will involve companies that hitherto will not have registered for Industry roles in IRIS (because their product portfolios do not contain CAP products) there is a real chance that the Service Desk will receive huge numbers of requests for assistance, and that many companies will fail to meet the September 2nd deadline!
Is there a pragmatic way of informing the Agency of the i-SPOC nominee ad-interim, perhaps if at least the EMA account credentials are shared?
Thanks
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