Proposing an IRIS Platform Map

With reference to:
“Albert Einstein said:  "Intelligence is not the ability to store information but to know where to find it."   The EMA Account Management platform guides you through accessing EMA applications facilitating interactions between the EMA and their users.” available on https://register.ema.europa.eu/identityiq/home.html
Concerning all the information reported on Iris platform, it is required to evaluate the pubblication of:

• a summary scheme;
• a guideline with included the list of the official emails (e.g. 'EMA-IRIS' EMA-IRIS@id.ema.europa.eu ) to contact, with roles, activities of competence, etc ..

with the support of  EMA Service Desk,
Thanking you in advance for the attention, my best regards,

 

The EMA Account Management system and IRIS manage different procedures and are systems based on separate technologies. The IRIS homepage and subpages provide a list of the submissions currently managed by the IRIS system and the related technical guidance. The procedural advice for each procedure group remains on the main EMA website, but links are provided. In addition, a subsection of the home page contains the public registers (organisations, substances, parallel distribution notices). 

Regarding emails, there are no "official emails" for IRIS. Only direct replies to messages received from the IRIS system, and containing a token at the end of the subject in the format IRIS:0000XXXXXXX, should be sent. The email address above (EMA-IRIS@id.ema.europa.eu) should not be used for communication that is not in direct reply to a message from IRIS, as the system will not be able to route it to the appropriate procedure; the message will thus remain unanswered. Finally, any other email communicated to industry for use during development of new procedures should not be used for other purposes: the normal channels apply, such as EMA ServiceDesk for access and registration requests and for reporting faults, Ask EMA for general questions not related to a specific submission/procedure, and this Forum. 

Dear Dr. Tomasi,

thanking you for the received instructions, very appreciated, here enclosed the draft notes (appunti). These notes have been written with the aim of guaranteeing the best operational implementation of the above mentioned instructions. Apologizing in advance in case of mistakes. Always at disposal, best regards.