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RE: Issues with log-in for new IRIS users
Dear Susanne,
we experienced the same problem. The first recommendations of the EMA help desk do not help. If you contact them again, they perform a re-sync of the roles, which solved the problem in our case. Obviously communication between the EMA-account and IRIS doesn´t work properly: The roles are fixed in the EMA-account but IRIS doesn´t know that. What´s why this error message appears.
Good luck!
BG, Thor
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